Terms of Service

These Terms of Service govern your use of vyzelia.com (the "Website") and the car rental services offered in Ukraine. By accessing or booking, you agree to these terms.

1. Legal Information

vyzelia.com is operated by PE "vyzelia.com", registered under EDRPOU code 82200977, located at Business Center 'Horizon', Office 305, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine. Contact: contact@vyzelia.com, +380 732 999 7229.

2. Booking and Use

You must provide accurate information when booking. You are responsible for complying with all applicable laws, including Закон України «Про електронну комерцію» № 675-VIII. We may refuse or cancel bookings for violations.

3. Personal Data

We process personal data, including via cookies, only with your consent, in accordance with Закон України «Про захист персональних даних» № 8153-IX. See our Privacy Policy for details.

4. Consumer Rights

Under Закон України «Про захист прав споживачів» № 3153-IX, you have the right to clear information about services, prices, and terms. You may file complaints by contacting us first. If unresolved, you may contact the State Service of Ukraine for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba).

5. Advertising

All advertising on the Website is identifiable and accurate, complying with Закон України «Про рекламу» № 270/96-ВР.

6. Limitation of Liability

To the extent permitted by law, vyzelia.com is not liable for indirect or consequential damages arising from use of the Website or services. Nothing limits your statutory consumer rights.

7. Governing Law and Disputes

These terms are governed by the laws of Ukraine. Disputes shall be resolved through negotiation. If no resolution, you may apply to the consumer protection authority or competent courts of Ukraine.

8. Changes

We may update these terms. Continued use constitutes acceptance of the revised terms.